Taken the Leap - You have assigned part-time individuals to look into process improvement.

Description - You are willing to invest some time and some money into improving your process. You are not sure where to start but are hopeful that by dedicating a few good people to the effort will get you moving in the right direction.

Ability to assist: Good – Your organization has shown support. Taytek can help you promote SPI but more importantly get you moving and help you show results.